Refund policy

Our Love-It Promise

We want every Dear Luca book to become a bedtime favorite. If something isn't right, we'll make it right.

Damaged, misprinted, or wrong book? Email us at contact@dearluca.com within 7 days of delivery with your order number and a quick photo. We'll send a free replacement right away. No need to send anything back.

Not the right fit? If your little one doesn't connect with a story, email us within 7 days of delivery and we'll give you store credit for the full price of the book to try another Dear Luca title.

Questions? We're always happy to help at contact@dearluca.com.

Holiday gifts: for orders placed Nov 1–Dec 24, the Love-It Promise window runs until Jan 31.